Spotlight - Glamorous

I've wanted to do this feature for a long time and I'm finally doing it! In recent years, online shopping has exploded. There are so many online stores with affordable clothes and accessories nowadays - but sometimes we participate in some trial and error without even realising and find that some stores are not what they seem to be. Be it horrific delivery, bad customer service, inflated postage prices or badly packaged goods, sometimes we just feel a bit cheated. Now I'm a bit of an online shopping addict. I spend nearly all of my time on the internet and online stores are actually quite dangerous for me. I've experienced a LOT of online stores and luckily most of my experiences have been good. So I'm going to jot down my experiences for you, letting you know what you're in for. From that you can decide if you'd like to order from them! Let me know what you think of this feature. I'm excited!

If you read blogs pretty much all the time then I highly doubt that Glamorous has slipped your radar. They're featured on lots of blogs and they've hit even more popularity from their Disco Pant dupes which are creating a storm (if you'd like to know how they compare to the real deal, Lily has a post). Now as a blogger I trust a lot of other bloggers. However as a reader I can understand how you'd feel seeing so many bloggers being gifted from Glamorous. You might think "Can I really trust their word when they've been gifted it?". It's a bit of a difficult spot in blogging but more about that some other time.

WHAT
I have been gifted items from Glamorous multiple times but I've also ordered from them. I ordered this dress a month or two ago because it looked simply lovely! There was a free shipping offer at the time and I also used a code (GLAMOROUS20 for 20% off, don't think it works anymore but there's a 25% off code at the moment use GLAMHOLIDAY) so I got it at quite a good price.

DELIVERY
It came on the second day after I ordered which is great delivery! The dress was well packaged (sorry I didn't take photos!) and I was pleased with how quickly it came.

THE ITEM
 Unfortunately the dress was a tad small for me at the arms. The rest of the dress fit perfectly and looked really lovely too. The quality was good, nothing astounding but worth the price. The dress was lined and there were no rips or tears. I contacted them and said I was going to return it and I returned it the next day.

RETURNS
It has a freepost label so it was really easy (if you're international returns are not free). A few days later I got an e-mail confirming that they received the parcel and that the return would be processed in a week. I checked my bank statement a week later and the return had been processed! I was happy with the hassle free returns.

EXCHANGE
Unfortunately Glamorous does not offer exchanges which is a bit of a shame. This means you'd have to return the item and then order again which is a bit tedious.

OVERALL
Overall I'm really happy with my experience with Glamorous. They're not the kind of brand who only offers impeccable service to bloggers while giving mediocre service to customers, they are very good with everyone! They have a large variety of stock to suit everyone and their quality is good for the price. So far I've only seen sizes 8-14 which isn't such a huge range but maybe they'll got more sizes with time.

What do you think of Glamorous?

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